University Technology Services

University Technology Services (UTS) provides an effective and efficient Information Technology (IT) environment for the entire University community. This self-service portal is designed to provide faculty, staff and students with the tools, knowledge and ability to submit and track support requests for technology assistance. Search our Knowledge Base or Additional Resources links above for solutions to common IT questions, other support services, feedback and to get information on the status of available technology resources.

                    

Contact Us

Phone Support: (773) 442-4357
Monday - Friday: 8:30 a.m. - 4:30 p.m.

Walk-In Support: B-107
Monday - Friday: 8:30 a.m. - 4:30 p.m.

On Call Classroom Support
Monday - Friday: 8:30 a.m. - 10:00 p.m.
Saturday: 8:30 a.m. - 12:00 p.m.

Email: helpdesk@neiu.edu
University Technology Services

UTS Service Alerts

4/26/2022: For Mac users experiencing issues related to the Carbon Black security client, please contact the NEIU Helpdesk. Refer also to the PDF attachment from the NEIU UTS Announcement titled "Disruption to internet service on Mac computers follow up" from 4/26/2022 at 1:26PM CST.

Previous Service Alerts

Quick Links