Knowledge Base

Categories (11)

2024 Files

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Nmail & NetID

How to look up your NetID and configure your e-mail settings.
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Software & Hardware

Software and hardware questions and troubleshooting tips.
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Printing / Copying

Information related to campus printing, scanning, & copying.
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NEIU's Network

Information related to NEIU's wireless network, NEIUport, and Desire2Learn.
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NEIUworks

Information related to the Banner ERP system.
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Cybersecurity

Information related to IT security, processes, and best practices.
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Media Services

Classroom A / V Technology Support, Audio / Video Production Services, A/V Kit Loan, Projector Loan
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Office Phones

Information related to NEIU-supplied desk / department phones and faxing
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Folder X

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Applications

KB articles related to Zoom meetings.
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