Knowledge Base

Categories (12)

Adobe Creative Cloud Access

How to access Adobe Creative Cloud apps.

Nmail & NetID

How to look up your NetID and configure your e-mail settings.


Software questions and troubleshooting tips.

Printing / Copying

Information related to campus printing, scanning, & copying.

NEIU's Network

Information related to NEIU's wireless network, NEIUport, and Desire2Learn.


Information related to the Banner ERP system.


Information related to IT security, processes, and best practices.

Media Services

Classroom A / V Technology Support, Audio / Video Production Services, A/V Kit Loan, Projector Loan

Office Phones

Information related to NEIU-supplied desk / department phones and faxing


Information Relating To Apple And Other NEIU Services


KB articles related to Zoom meetings.