Walk In Support: LWH 0004
Mon to Fri: 8:30am - 7:00pm

  On Call Classroom Support
Mon to Fri: 8:00am - 10:00pm
Saturdays: 8:30am - 12:00pm

• Click on Services in blue bar above
• Click on Ticket Requests

Default view is all New, Open/In Process and On Hold Tickets

To see all ticket history:

• Click on the ^ arrow symbol in Status Class field.
• Click on the Select All box. 
• Press <Enter> when done

• Click on Services in blue bar above
• Select appropriate Category
• Click on Report Problem or Request Service button.

• Click on a Popular Service below.

• Click on Knowledge Base in blue bar above
• Select appropriate Category
• Select Article

OR

• Click on Recently Created Article below

UTS would love some feedback.

Please take a couple minutes and take the Ticketing App Survey.

Thanks.