Knowledge Base

Categories (12)

2024 Files

Expand

Adobe Creative Cloud Access

How to access Adobe Creative Cloud apps.
Expand

Nmail & NetID

How to look up your NetID and configure your e-mail settings.
Expand

Software & Hardware

Software and hardware questions and troubleshooting tips.
Expand

Printing / Copying

Information related to campus printing, scanning, & copying.
Expand

NEIU's Network

Information related to NEIU's wireless network, NEIUport, and Desire2Learn.
Expand

NEIUworks

Information related to the Banner ERP system.
Expand

Cybersecurity

Information related to IT security, processes, and best practices.
Expand

Media Services

Classroom A / V Technology Support, Audio / Video Production Services, A/V Kit Loan, Projector Loan
Expand

Office Phones

Information related to NEIU-supplied desk / department phones and faxing
Expand

Folder X

Expand

Applications

KB articles related to Zoom meetings.
Expand