Connecting your Mac to NEIU's Virtual Private Network (VPN)

Staff and faculty can access certain NEIU network services while off campus by connecting to NEIU's virtual private network (VPN). Users will need to be granted access to VPN before they can connect.

The Pulse Secure Client is pre-installed on your NEIU-assigned computer. You should see its icon in the menu bar and be able to locate the app in the Applications menu. If you do not have the Pulse Secure Client, please submit a support request with the HelpDesk.

Configuring your Macintosh to access NEIU’s VPN

1. Click on the Pulse Secure icon in the menu and select Open Pulse Secure.

2. Click on the “+” symbol in the lower-left corner to create a new connection.

3. Enter the following information:

  • Type: Policy Secure (UAC) or Connect Secure (VPN)
  • Name:
  • Server URL:


4. Click Add.

Accessing NEIU VPN after it has been configured

1. Click on the Pulse Secure icon in the menu bar and go to and select Connect.

2. In the login window that appears, enter your NetID credentials.

3. Click on the Connect button.

The connection process may take several seconds.

After the connection has been established, the connection status will be reflected in the Pulse Connect menu bar icon.

You can now utilize NEIU network resources (such as accessing Active Directory network drives or NEIUworks) just as if you were on campus.

When you are finished, you can disconnect from VPN via the Pulse Connect menu bar icon.



Article ID: 146614
Tue 7/25/23 11:11 AM
Tue 7/25/23 11:14 AM