Services A-Z (96)

# Symbols A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

A

Add Credit To Your Print Account

Information on adding credit to your printing account can be found here.

Alumni Account Request

Request form for NEIU Alumni to obtain a long-term user account in order to be able to access the Student labs and Library computers. This form is not to be used if you cannot log into NEIUport.

Audio Duplication Request

Request copies of your non-copyrighted audio recordings. You must provide the blank media.

Audio Kit Loan

Audio kit loans only available to students enrolled in Communications, Media and Theater Department production courses with instructor permission.

Audio Recording Request

C

Camera / Audio Kit Request (CMT Students Only)

If you are a Communications, Media and Theater Department student looking for equipment requests for your course, information can be found here.

Channel Problems

D

Documentation & Tutorials

Information on available Tutorials (How to Print, How to Scan, etc.) and Documentation (How to use NMail, How to use D2L, etc.) can be found here.

E

Employee Moving to New Office

Schedule an appointment to facilitate an employee moving to a new location/office.

F

Fax Service Assistance

G

General Training

Information to help answer your training-related questions.

H

Hardware Loan Request

Hardware Repair Request

Hardware Upgrade Request

I

In-House Training Courses

Any In-House training courses offered by the university can be found here. Requires login with your NEIUport credentials.

L

Lab Hours & Locations

Location of SCS Opens Labs and Open Lab Hours

Laptop Loan

List of Installed Software in SCS Open Labs and Technology Enhanced Classroms

List of Installed Software in SCS Open Labs and Technology Enhanced Classroms

M

Microsoft Office License For Personal Computer / Home Use

For information on how to purchase a copy of Microsoft Office for use on a personal computer.

N

NEIU Printers, Scanners, Copiers, Multi-functional Devices and Cost of Printing, Scanning and Copying, Refunds

Information about NEIU Printers, Scanners, Copiers, Multi-function Devices and cost of printing, scanning, copying and refunds.

Nmail - Report A Problem

O

Office 365 Education

Office 365 Education

P

Printer Repair Request

Printer Services Request

If you are a faculty/staff member and have an issue printing to a printer, print queue or receive an error when trying to print, please use this form.

Printer set u[

Roosevelt Gordon needs to be set up to print to the BW Xerox MFD's

Printer Setup Request

Purchasing Advice For: Video, Audio, and Media Equipment

R

Report a D2L Issue (Class Not Available, Dropbox, Etc.)

If you experience issues with D2L (i.e., Dropbox not available or visible, Class not available, etc.), please ensure you professor has made these classes and features available to you. If your professor cannot resolve your issue, please click the link above.

Report A Printing Problem

If you would like to report an issue with your printing account (Account Locked, No Quota But Registered For Classes, etc.) or printer malfunction, please fill out our form.

Report A Printing Problem

If you would like to report an issue with your printing account (Account Locked, No Quota But Registered For Classes, etc.), please fill out our form.

Report A Printing Problem in a Lab

If you would like to report an issue with our printing hardware, please fill out our form.

Report a Problem in an SCS Computer Lab

If you experience an issue in an SCS computer lab with SCS equipment (Keyboard, Mouse, Monitor, etc.), please fill out our form.

Report An Issue With An Application

Inform UTS of an issue with Banner, Cognos, NEIUport, etc...

Report Audio Visual System Problem

Report Distance Education System Problem

Report Emergency Notification Board Outage

Always include Location ID when reporting Emergency Notification Board outage.

Report Network Connection Problems

Report Remote/Off Campus Access (VPN) Problem

Report Telephone Device Outage

Report Wi-Fi Connection Problems

Request A Change To Website Account Permissions

Request a New Departmental Nmail Account

Request A New Google Group

Request A New Project, New University Software, Services / Technology Integration

Inquire about beginning a new project, about new University software, and/or about technology integration from UTS.

Request a New Telephone Device

Request a New Telephone Extension

Request a New Voicemail Account

Request A Printing Refund

To request a refund (within 48 hours and only due to hardware or toner failure), log into your Papercut Printing account and follow these steps.

Request a Printing Refund (Xerox Multi-Function Device)

To request a refund (within 48 hours and only due to hardware or toner failure), log into your Papercut Printing account and follow these steps.

Request Access to Distance Education Equipment

Request Access to Non-Production Application(s) For Testing

Request Application Access

Request Assistance With A Google Application

Request Assistance With An Existing Departmental Nmail Account

Request Assistance with Closed Captioning Video/Audio Files

Inquire about assistance with Closed Captioning.

Request Assistance With Google Hangouts

Request Assistance With Homepages (~ Tilde Site / FTP), Webpages or Website

Request Assistance With Voicemail

Request Assistance With www.neiu.edu Webpages

Request Banner INB - Finance, Human Resources, Payroll, Purchasing, Budget Access

Request Banner INB - Student Information System Access

Request Bubble Sheet Scanning Support

Request Changes To An Existing Channel

Request Finished Video Production

Plan, record footage, and edit complete production.

Request Google Hangouts Documentation

Request License for Existing Software

Request Network Connection Service

Request New Department / Area To Appear On www.neiu.edu Website

Request Novell Drive Access

Request Purchase of Software

Request Remote/Off Campus Access (VPN)

Request Special Phone Features And Services

Request Training - Classroom Audio Visual System

Reserve Training Room

Request to reserve LWH 4066. (15 student computers, 1 instructor computer with a projection screen. VGA and HDMI connections are available.)

Reset Banner Password

Banner password reset request form.

S

Software Installation Request

Software Installation Request Form (SIRF) and Software Continuance Form (SCF)

Software Installation Request Form (SIRF) and Software Continuance Form (SCF)

Software Trouble-Shooting Support

Specialized Training Requests

Inquire about specialized technology training.

Submitting Print Jobs Through The Wireless Web Printing Site

Information on submitting print jobs via the Wireless Printing Site can be found here.

Support for D2L Via CTL

T

Targeted Announcement Training

Temporary Accounts for Special Events (STEAM, Summer Bridge, Summer BLAST, Placement Testing, etc.)

A Service for Temporary Account Creation for Special Events (STEAM, Summer Transition, Placement Testing, etc.) to allow users to access SCS Lab Computers for a long duration of time.

Train & Advise In Use Of SCS Equipment

If you have questions regarding SCS lab equipment, please visit this link.

Training Workshop Registration

Register for technology training.

Trouble Getting to Nmail/D2L from NEIUport

Trouble Logging In

U

Unable to Login To Workstation

Update UDOC Documents

V

Video Camera Loan

Video camera loans only available to students enrolled in Communications, Media and Theater Department production courses with instructor permission.

Video Duplication

Make copies, transfer videos to DVD, convert from international standards.

Video Projector Loan

Video Recording

Video recording of in class presentation

W

Website Space Request (CS & SCS Students)

If you are a CS (Computer Science) student requiring web space for your course or are applying to SCS for employment, please visit this link.

www.neiu.edu Website Access Request